Privacy Policy – Portacloud

Last updated: October 2025
Company: Portacloud
Address: Kremser Straße 18a, 94032, Passau, Germany
Contact: +49 1636274903
Email: info@potacloud.de

1. Introduction

At Portacloud, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website, services, or contacting us, you agree to this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal data is:

Portacloud
Address: Kremser Straße 18a, 94032, Passau, Germany
Email: info@potacloud.de
Phone: +49 1636274903

3. Data We Collect

We may collect and process the following categories of personal data:

- Contact Information: name, email address, phone number.

- Account Data: login credentials (if applicable).

- Technical Data: IP address, browser type, operating system, device identifiers, and other usage data.

- Communication Data: messages sent via our website, email, or contact forms.

- Cookies & Analytics Data: information collected through cookies and similar technologies to improve website functionality and analytics.

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes under Article 6(1) GDPR:

Purpose	Legal Basis
To provide and manage our services	Performance of a contract
To communicate with you and respond to inquiries	Legitimate interest / consent
To improve our website and user experience	Legitimate interest
For analytics and performance monitoring	Consent
To comply with legal obligations	Legal obligation

5. Hosting and Infrastructure

Our website and systems are hosted on secure, GDPR-compliant cloud infrastructure. We ensure that all hosting providers we work with meet EU data protection standards and offer robust data security, encryption, and access control measures.

6. Cookies and Tracking Technologies

We use cookies to provide essential website functions, analyze performance, and enhance user experience.
You can manage or disable cookies via your browser settings at any time.

For analytics, we may use Google Analytics or equivalent tools, which collect anonymized data to help us understand website traffic and usage patterns.

7. Data Sharing and International Transfers

We do not sell your personal data.
However, we may share it with:

- Authorized service providers (e.g., hosting, analytics, IT support)

- Legal authorities when required by law

If data is transferred outside the European Union (EU), we ensure it is protected under appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent GDPR-approved measures.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law. Once the purpose is fulfilled, data is securely deleted or anonymized.

9. Your Data Protection Rights

Under the GDPR, you have the following rights:

- Right of access – Request a copy of your personal data.

- Right to rectification – Request corrections to inaccurate or incomplete data.

- Right to erasure – Request deletion of your personal data (“Right to be forgotten”).

- Right to restrict processing – Limit how we use your data.

- Right to data portability – Request your data in a structured, machine-readable format.

- Right to object – Object to processing based on legitimate interests or direct marketing.

- Right to withdraw consent – Withdraw previously given consent at any time.

To exercise these rights, please contact us at info@potacloud.de.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted data access.

11. Links to Third-Party Websites

Our website may contain links to third-party sites. Porta Cloud is not responsible for the privacy practices or content of these external websites. Please review their privacy policies when visiting them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be published on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of these changes.

13. Contact

If you have any questions, concerns, or data protection requests, please contact us at:

Portacloud
Address: Kremser Straße 18a, 94032, Passau, Germany
Email: info@potacloud.de
Phone: +49 1636274903

Would you like me to make a separate short “Cookie Policy” page that links to this Privacy Policy (like most GDPR-compliant websites do)?

It’s often placed in the footer next to “Privacy Policy.”